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About CBPD

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CBPD Headquarter

Contact Us ​

CBP Information Center

Need answers? We recommend you first use our CBP Information Center website at help.cbp.gov, which has more than 500 answers about CBP policies and procedures.

The CBP Information Center is open Monday–Friday, 8:30 a.m.–8 p.m. Eastern Time.

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    Submit your question, compliment, complaint or tip online, or call:

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    U.S. visitors: 887-CBPD-5611

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    Visitors outside the U.S.: +1-767-395-8000

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    Telecommunications device for the hearing impaired: 7-1-1

  • Administration & Location Services

  • Information Correction Requests

    This website seeks to provide timely and accurate information. If you find an error on cbpdefence.com, review and complete our Information Correction Form.

     

  • I-94 Information & Assistance

    Review the “What can I do if I feel the information regarding my departure from the United States is incorrect?” section on the I-94 FAQ page.

  • Service of Process

    Procedures for service of summonses and complaints, as well as subpoenas for actions against the Agency or its personnel in their official capacity.

     

CBPD Help

Need answers? The CBP Information Center website has more than 500 answers about CBP policies and procedures.

Visit help.cbp.gov